Help centre
Frequently asked questions
Everything about how Wegood4u works — from your first visit to partnering your restaurant. Can’t find it here? Just ask us.
Getting started
What is Wegood4u and how does it work?
Wegood4u is a membership platform that connects food and travel enthusiasts with F&B and tourism businesses across Southeast Asia. Members visit listed venues, create content like selfies and short reviews, and earn rewards based on their visits and contributions.
How do I become a member?
Download the Wegood4u app, sign up, and complete a quick verification. Once you’re verified, set your preferences and start exploring partner venues and earning points for each visit.
What kind of rewards can I earn?
Members earn points for every valid visit and submission. After your 10th visit, you’ll receive exclusive rewards like dining vouchers, travel gifts, and special experiences from our partners.
How do I submit proof of my visit?
After visiting a partner venue, upload a selfie with the place and a photo of the restaurant or attraction through the app. Our team reviews and approves your submission before awarding points.
Can I join from any country?
Yes — Wegood4u is open to international members. Many partner venues are currently in Southeast Asia, and we’re expanding to new regions.
Membership & rewards
Is Wegood4u really free to join?
Yes — joining is completely free, with no credit card and no subscription. You download the app, sign up, and start earning from day one. The only thing you spend is what you'd already spend eating out.
What does “10 credits per task” mean?
Every reward is one completed task, and a task is 10 credits. You earn most of them by visiting partner restaurants yourself — at least 6 real visits — and you can top up the rest with referral credits, which are capped at 4 of the 10. Once you reach 10, the task completes and resets, and you can claim your reward.
How does the AI verification work?
At a partner restaurant you snap a selfie and your receipt in the app. Our AI checks them against the venue in seconds, confirming you were really there. No manual review queue, no waiting — a verified visit is added to your task straight away.
How do I claim my reward?
When your task hits 10 credits, a free stay unlocks in the app. You browse the available hotels, resorts and homestays for your tier, pick one, and redeem it — the booking is handled through Wegood4u. Each completed task is a stay worth roughly RM 300–800.
What types of accommodation can I get?
Rewards range from 3–4★ hotels and resort getaways to curated homestays, typically worth RM 300–800 a stay. The quality of the accommodation you can book improves as you climb the tiers, from Bronze up to Diamond.
Can I use Wegood4u in multiple countries?
Yes. Wegood4u is live in Malaysia (Klang Valley) and Thailand (Chiang Mai), and your account works across both. More cities are on the way, so visits and rewards travel with you as we expand.
How long does it take to earn a free stay?
It depends on how often you dine out. Since you're visiting places you'd eat at anyway, most active members complete a task in a few weeks — and referring friends helps you close the last few credits faster.
How does the referral system work?
Invite friends and you earn credits when they dine: a direct referral earns you a full credit, a friend-of-a-friend earns a partial credit, and their wider network earns a little more, up to a monthly cap. Referral credits count toward a task up to a maximum of 4 of 10, so real visits always stay the heart of it.
What happens if my visit isn't verified?
If a selfie or receipt can't be matched — a blurry photo, or the wrong venue — the visit simply isn't counted, and you'll see why in the app. Nothing is deducted; just re-submit a clear selfie and receipt from the partner restaurant and it'll verify.
For partners
How much does it cost to join?
There's a one-time content-production fee based on your package (Starter, Growth or Premium), then a small fee per verified visit — you only pay when a real, verified customer dines with you. No monthly subscription and no long-term contract.
How do you verify that customers actually visited?
Every visit is confirmed with AI-powered selfie + receipt verification. There are no bots and no fake reviews — you only pay for genuine, verified diners who actually ate at your restaurant.
What if I don't get enough customers?
The model is performance-based: the per-visit fee is only charged on verified visits, so you're never paying for customers who didn't come. Our partnership team also reviews your performance monthly and helps optimise your listing and content.
What makes this different from hiring KOLs or running ads?
KOLs and ads can't guarantee a paying customer walks through your door, and neither is verified. Every Wegood4u member must complete at least 6 real restaurant visits per cycle (referral credits are capped at 4 of 10), so the people visiting you are genuinely active diners — and every visit is tracked in your dashboard.
Is there a contract or lock-in period?
No. There are no long-term contracts and no lock-in — you can leave any time. You pay the one-time content fee up front and then only the per-visit fee as verified customers arrive.
How long before I start seeing results?
Once you apply, our team reviews your restaurant within 48 hours and schedules a shoot. Your listing typically goes live within 7 days of the content-production day, and verified customers begin arriving as part of members' visit cycles from there.
What content do I get, and can I reuse it?
Every package includes professional 4K video (with drone footage and an on-camera host on the higher tiers), distributed across TikTok, Instagram, Facebook and YouTube. Raw footage is delivered on eligible packages, so you can reuse it for your own marketing.
Which markets are you available in?
Wegood4u is live in Klang Valley (Malaysia) and Chiang Mai (Thailand), with more markets on the way. Package pricing shown is for Malaysia — reach out for pricing in Chiang Mai and other regions.
Still have a question?
Our team is happy to help — reach out and we’ll get back to you.